A couple who recently got married is suing a suburban New York wedding photographer, claiming that he ruined their wedding photos and even asked guests for help in capturing good shots. The lawsuit, obtained by The Independent, states that during the November 12, 2023 event, photographer Michael Ivory seemed rushed and unprepared, needing guidance from guests and the couple on how to take proper pictures.
Patrick Brown and Cheryl Carley allege that Ivory’s photos were blurry, poorly composed, and failed to capture important moments of their wedding, such as shots of the bride with her bridesmaids, candid guest photos, and the cake blessing. Ivory, based in Yonkers, cut off communication with the couple and later tried to blame the bride for being late to the ceremony, a claim the newlyweds strongly deny.
The couple expressed disappointment in Ivory’s work, comparing it unfavorably to the photos taken by their family and friends. They shared examples of the wedding pictures, which were out of focus, poorly framed, and too dark to see facial features clearly.
When the couple raised their concerns to Ivory, he became unresponsive and disrespectful, leading them to pursue legal action. Ivory and his attorney did not respond to requests for comment.
Brown and Carley were initially impressed by Ivory’s online portfolio, which included images of celebrities, and his proposed wedding photography plan. They paid him $3,200 for his services, expecting high-quality photos, but were ultimately let down by the results.
The couple filed a lawsuit in Westchester County Supreme Court on June 13, seeking resolution for the disappointing outcome of their wedding photography experience.
During the event, Brown and Carley suggested to Ivory that he should consider having a second photographer present, as stated in the complaint. However, Ivory did not follow their advice. Consequently, the complaint alleges that Ivory failed to capture several traditional moments of the wedding. The list of requested photos that were not received includes various group shots, candid moments, and details of the venue and surroundings.
Upon reviewing the initial batch of pictures from Ivory, Brown and Carley encountered difficulties due to technical issues such as watermarks and reduced image quality. Despite this, Ivory reportedly did not provide any solutions, leading to a standstill in communication. Following ongoing discussions, Ivory eventually informed Brown and Carley via text that he would cease communication and deliver the selected photos within a timeframe of 10 to 12 months, according to the complaint.
Seeking a refund, Cheryl Carley and Patrick Brown have filed a lawsuit in hopes of resolving the matter. Despite attempts to shift blame onto Carley for being late, Ivory’s lawyer mentioned the prompt delivery of selected photographs without offering a refund. This situation reflects a pattern of dissatisfaction among couples with their wedding photographers, as highlighted by similar complaints in different regions.
Brown emphasizes the importance of thorough research and diligence when selecting a wedding photographer, stressing the significance of verifying references and evaluating the photographer’s background and quality of work. Learning from their experience, Brown advises others to invest in reputable services to avoid similar disappointments in the future.
They are seeking the return of their $3,200 from Ivory, along with interest and legal fees.
