Air Canada’s new baggage fees spark government backlash

Air Canada’s recent announcement to no longer include larger carry-on luggage in its economy ticket prices has sparked controversy within the transportation industry. The decision has drawn criticism from various stakeholders, including transport officials and customers alike.

The Canadian flag carrier revealed its plans to revise the terms of its ‘Basic’ and ‘Comfort’ economy fares, citing the need to align with similar offerings by other Canadian airlines. Previously, passengers holding even the most affordable tickets could bring on a small bag along with a larger item, such as a cabin suitcase or duffel bag, at no extra charge.

However, effective January 3, 2025, passengers will now be required to pay $35 Canadian dollars (£19.40) for one carry-on bag and $50 (£27.70) for a second. Personal items like purses and computer bags will still be allowed in the cabin free of charge. Those arriving at the gate with ineligible carry-on items will face a fee of $65 (£36) per item for baggage checking, with exemptions for mobility aids, medical devices, and child strollers.

In addition to the changes in carry-on policy, adjustments are being made to the seating arrangements for basic fare ticket holders. Passengers who were previously assigned seats at random without incurring fees to select their seats will now be charged if they wish to change their seating assignments, with the price varying based on the new seat selected.

While some alterations involve additional fees, there are exceptions. Customers booking a Comfort ticket will now be able to check in two complimentary bags, up from the previous allowance of just one.

The news of Air Canada’s policy changes has not been universally well-received. Transport Minister Anita Anand expressed her discontent with the airline’s decision, stating that she plans to convene a meeting with all Canadian airline CEOs in response to the developments. Anand voiced her dissatisfaction with Air Canada’s targeting of passengers with extra fees, emphasizing that such practices are unacceptable.

Air Canada defended its actions by asserting that the planned charges are not unprecedented in the Canadian aviation industry but rather a competitive response. The company expressed its willingness to address any concerns with the government if necessary.

Despite acknowledging that the imposition of extra fees is a business decision, Minister Anand reiterated her disappointment, particularly in light of the current economic challenges faced by Canadians. She emphasized the impact of such fees at a time when individuals are already feeling the financial strain, especially as they plan and save for travel.

The move by Air Canada mirrors similar actions taken by United Airlines in the United States, where basic economy passengers are required to pay a minimum of $35 (£27.45) for carry-on bags.

As the debate over airline policies continues, travelers are urged to stay informed and consider the implications of these changes on their travel plans. For further updates on travel news and expert advice, tune in to Simon Calder’s podcast for valuable insights and recommendations.

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